Data Policy

Open Data Licence

All data content is available under the Open Government Licence v3.0, except where otherwise stated

Disclaimer

Use of the datasets available through our site are supplied strictly subject to the terms and conditions of the relevant Open Data Licence.

Notwithstanding the above, information contained on our sites is for general information purposes only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content of our sites.

The information contained on our sites is provided by Glasgow City Council and while we endeavour to keep the information up to date and correct, we make no representations, warranties or undertakings of any kind, express or implied, about the completeness, accuracy, reliability, veracity, suitability or availability with respect to our site or the information, products, services or related graphics contained on our site for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Any representation, undertaking or warranty which might be implied or incorporated into these terms and conditions by statute, common law or otherwise is excluded to the fullest extent permitted by law.

We will under no circumstances whatsoever be liable to you in any way including but not limited to in contract, delict, breach of statutory duty, or otherwise arising from your use of anything contained on our sites. In particular, we exclude any liability for:-

(a)   any loss of profits, sales, business or revenue;
(b)   loss or corruption of data, information or software;
(c)   loss if business opportunity;
(d)   loss of anticipated savings
(e)   loss of goodwill; or
(f)   any indirect or consequential loss
arising from use of our site.

Nothing in these terms and conditions limit or exclude our liability for death or personal injury caused by our negligence or fraud or fraudulent misrepresentation.

Through our site you may be able to link to other websites which are not under the control of Glasgow City Council. We have no control over the nature, content and availability of those sites. The including of any links does not necessarily imply a recommendation or endorse the views expressed within them.

We aim to update our sites regularly, and may change the content at any time. If the need arises, we may suspend access to our sites, or close it indefinitely. Any of the material on our sites may be out of date at any given time, and we are under no obligation to update such material.

Every effort is made to keep the websites up and running smoothly. However, Glasgow City Council, takes no responsibility for, and will not be liable for, the websites being temporarily unavailable due to technical issues beyond our control.

Copyright

Any redistribution or reproduction of part or all of the contents of our sites (excluding the datasets as licensed under the Open Data Licences) in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only

You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content of our sites (excluding the datasets which are licensed under the Open Glasgow Licence). Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Interactive Services

We may from time to time provide interactive services on our site, including, without limitation the ability to comment on blogs/posts (“interactive services”).

Details of the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical) can be found at in the moderation policy

Data Protection

The Data Protection Act regulates the way we handle and process your personal data that we hold. New rules on how we collect and process your personal data were introduced on 25 May 2018. Personal data is information which relates to a living person who can be identified from the information itself, or by linking it with other information. For example, it could be your name and address, a school pupil's record or your own health information. Processing personal data is the name given to anything that we do with your personal data that we hold. For example, entering your details into our computer systems or storing a completed form in a filing cabinet. We have a legal requirement to comply with all elements of the Data Protection Act.

The reform to the old Data Protection Act (1998) was brought about by the General Data Protection Regulation (GDPR). GDPR is a European regulation that set out the changes that the UK needed to implement in a new Data Protection Act. The new data protection law was introduced on 25 May 2018 and forms the basis of a new Data Protection Act (2018). It gives you more rights and control over how your personal data is handled by organisations, such as the council. The new data protection law has created one set of rules for everyone in the European Union establishing a unified approach to protecting personal data for all EU individuals..

Further information may be found by visiting the Information Commissioner’s website at www.ico.gov.uk.

More information on the data we collect from you and how we use it can be found in our Privacy Policy.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

If you wish to make any use of material on our site otherwise than as set out above or in the Open Glasgow License for the datasets, please address your request to data@glasgow.gov.uk.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Jurisdiction and Applicable Law

These terms of use and any dispute or claim arising out of or in connection with them or this website shall be governed by and construed in accordance with the law of Scotland.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you on publication. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your Concerns

If you have any concerns about material which appears on our site, please contact us at Corporate Data Team, Glasgow City Council, City Chambers, George Square, Glasgow G2 1DU or e-mail: data@glasgow.gov.uk

Code of Conduct

This code of conduct is derived from data.gov.uk.

The data is provided to you the developers for you to develop applications which will make the world a better place, providing more or improved utility for the general public based on public sector datasets. We are here to help you do the great things we know you’re itching to do, but, as part of this being a trusted space in which we work together, there are some basic rules.

You are encouraged to:

use provided live sources for the datasets as your primary data source, where possible – much of the data provided is dynamic and fluid (although in many cases over an annual or longer period of time), and basing your application on the keys in the data we are providing will ensure that your application is as up to date as possible;
where using our data feeds, please if possible cache the data over a short period of time to reduce load both on your application and our servers;
where you cannot use our live sources as the primary data source, please still use the keys contained within the data as the primary or foreign keys within your application, as this will enable you to migrate as simply as possible to up-to-date data and information when it is made available;
where using your own long-term caches of our data, please refresh the data within your application in a timely manner when a new set of the data is made available;
engage with us when something’s wrong – point out any inconsistencies in the data you find, make suggestions about how to improve the service, request new data sources to be added, and tell us about what you have built so we can help you to promote it!

You should:

refer back to and cite the origin or source of the data when using it;
clearly state where possible about which data is derived from official sources, which is from other sources, and which data is from any calculation within or out with your app.

You must not:

make an application that pretends to be an official government service;
present the data in a misleading or incorrect manner or to misrepresent the data;
use this site for party political purposes, as the site paid for with public money so it is not appropriate to engage in party-political activity here;
use these materials in or to support a criminal or illicit activity;
use these materials on an application to inflame or make comments that are racist, sexist or homophobic, or which promote or incite violence or illegal activity.

Participation Guidelines

When posting comments about ideas or applications, or posting to the site forum, please observe our site participation guidelines:

Be respectful of other users of this site
Stay on topic and do not upload content that is unrelated to the purpose of this site. Do not use language that is offensive, inflammatory or provocative (this includes swearing and obscene or vulgar comments)
Do not select a user name that is offensive, inflammatory or provocative
Do not break the law (this includes libel, condoning illegal activity and contempt of court)
In the course of using the community areas of this site, please do not post personal information – addresses, phone numbers, email addresses or other online contact details – relating either to you or other individuals
Do not register more than one user account per person
Do not impersonate or falsely claim to represent a person or an organisation. Do not attempt to log on using another user’s account
Do not make any commercial endorsement or promotion of any product, service or publication not relevant to the discussion
If you are aged 16 or under, please get your parent’s/guardian’s permission before participating. Users without this consent are not allowed to participate or provide us with personal information.